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FAQ's
How do I pay for an order ?
RescueHer accepts most major credit cards as well as PayPal. Online orders will be charged to the your payment method of choice when checking out.
How do I order ?
Orders can be made online at www.RescueHer.com or via your sales rep or distributor. For more information or help with placing an order, please contact us directly.
How do I track my order ?
Orders can be tracked through your online account at www.RescueHer.com under Orders. All orders will update the tracking number once product has shipped.
How do I reset my password ?
If you forget your password. Click on the Forgot Password link and follow the instructions. You should receive an email that will link you to a page to reset your password. If you have any technical issues please contact support@staging.rescueher.com.
What is your refund policy ?
Refunds can be requested and processed using MY Account at www.RescueHer.com. All refunds must be submitted within 7 days of receiving your RESCUEHER kit. RESCUEHER offers a full refund on defective goods. All returns should include all the unused items in the RESCUHER kit that was purchased in there original packaging. All wholesale returns must be accompanied by an RA.
How long will it take to get my rescueher kit ?
Most orders are processed and shipped within 24hrs. Depending on the type of shipping speed selected at the time of checkout will determine shipping time. Ground shipping is up to 5 days.
Who should I contact if I have any queries ?
If you are interested in becoming a reseller for RESCUEHER, please fill out the wholesale vendor application . You can also email sales@staging.rescueher.com.
What are the ingredients of the RESCUEHER products ?
For a full list of the ingredients for RESCUEHER products please visit our ingredients page.
